FAQS

Which countries do you ship to?

We ship worldwide.

Why haven't I received my order yet?

Please wait until our stated time frames. If your order has still not arrived please contact us. Please also note there may be slight delays with Covid.

I entered the wrong address when I ordered, can I change this?

You can but please be quick, all orders placed before 2pm are dispatched on the same working day.

How do I return a product?

Please visit our returns page for more information on this.

How do I contact you?

You can contact us via our social media pages or visit our contact page and fill in the form. Or send us an email mail@persistencelondon.com  We aim to respond to all queries within 1 working day.