FAQS


Which countries do you ship to?

We ship worldwide.

Why haven't I received my order yet?

Please wait until our stated time frames. If your order has still not arrived please contact us.

I entered the wrong address when I ordered, can I change this?

You can but please be quick, all orders placed before 2pm are dispatched on the same working day.

Can I change my order?

We will do our very best to help with any changes but please be quick. We can only make changes to your order which do not increase the value of your order.

When will products be restocked?

We are very sorry if an item you are interested in is out of stock, please contact us and we will add you to the waiting list and we will notify you when the item is back in stock.

How much is shipping?

All of our parcels are sent via Royal Mail service. See below for full pricing list.

24hr tracked - £5.49

48hr tracked - £4.25

Europe Standard - £6.55

World Standard - £10.35

How do I return a product?

Please visit our returns page for more information on this.

How do I contact you?

You can contact us via our social media pages or visit our contact page and fill in the form. Or send us an email mail@persistencelondon.com  We aim to respond to all queries within 1 working day.