Your customer satisfaction is key. We want you to be 100% happy with your order.
We offer a 14 day returns policy. If we receive the returned product within 14 days of purchase we will be able to issue you an exchange or a refund. You will receive a returns form with your order, if you wish to return a product please fill out the form and include it in your return package. Please send it to the address stated in the returns form. We will notify you via email once your return has been received. Once we have approved your return, refunds and exchanges will be processed within 24 hours. You are responsible for the sending fee of the package and we do not hold any responsibility if your return does not reach us.
Returns must be in original packaging, with tags attached, and deemed fit for resell.
Please note when sending a return, the parcel and postage cost are your responsibility. Therefore we recommend that you request a proof of postage receipt or sent via a tracked service.