RETURNS


Your customer satisfaction is key. We want you to be 100% happy with your order. 

We offer a 14 day returns policy. If we receive the returned product within 14 days of purchase we will be able to issue you an exchange or a refund. You will receive a returns form with your order, if you wish to return a product please fill out the form and include it in your return package. Please send it to the address stated in the returns form. We will notify you via email once your return has been received. Once we have approved your return, refunds and exchanges will be processed within 24 hours. You are responsible for the sending fee of the package and we do not hold any responsibility if your return does not reach us.

Returns Requirements:

 

Returns must be in original packaging, with tags attached, and deemed fit for resell. 

 

You can print a returns label via our Royal Mail Process. Follow the link below.

https://www.royalmail.com/track-my-return/create/1862

Or print off your own label and send to:

Persistence London

PO Box 298

Chipping Norton

OX7 6TU

United Kingdom 

Please note when sending a return, the parcel and postage cost are your responsibility. Therefore we reccomend that you request a proof of postage receipt or sent via a tracked service.